Ads basic API access request delay

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Belle Vaughan

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Jan 18, 2024, 9:10:36 AM1/18/24
to Google Ads API and AdWords API Forum
Hi there,

I put in a request for basic access weeks ago, when I heard nothing I have also sent a message to the compliance team in order to get an update on progress and have heard nothing. I really need an update on this. Please help.
MCC: 509-194-5805

Thanks

Belle Vaughan

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Jan 19, 2024, 10:33:53 AM1/19/24
to Google Ads API and AdWords API Forum
Hi 

I can see other posts after mine of a similar nature have had a response with an update. Please may I have an update

Thanks

Belle Vaughan

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Jan 23, 2024, 8:27:37 AM1/23/24
to Google Ads API and AdWords API Forum
Hi Again,

I am still to receive an update here?

Thanks

Google Ads API Forum Advisor

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Jan 23, 2024, 8:32:19 AM1/23/24
to adwor...@googlegroups.com, ads-api-compl...@google.com
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case Id.

Summary: The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 509-194-5805
  • Cases ID: requested 
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rYArI:ref"

Thanks,
 
Google Logo Google Ads API Team


Belle Vaughan

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Feb 21, 2024, 4:05:36 AM2/21/24
to Google Ads API and AdWords API Forum
Hi,

this request was put in in December 2023. I have still had no response or update. Do you have an expected timeline or some way to track this request?

Thanks

Google Ads API Forum Advisor

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Feb 21, 2024, 4:20:41 AM2/21/24
to adwor...@googlegroups.com, ads-api-compl...@google.com
Hi,

Thank you for getting back to us.

++@Compliance team, please assist the user with the API access - Basic access request with MCC ID 509-194-5805.
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