Haven't got response for my google developer token application

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Szymon Kowalczhyk

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Oct 16, 2023, 4:01:37 AM10/16/23
to Google Ads API and AdWords API Forum
I have applied for a Google developer token application but haven't gotten any response can you please help transfer my application to the Compliance team I need it as soon as possible.
here is my
- MCC ID: 919-972-5586
- Access type: Basic

Faisal Hourani

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Oct 16, 2023, 4:30:05 AM10/16/23
to Google Ads API and AdWords API Forum
Same here, been a month and no response.. what is going on?

Google Ads API Forum Advisor

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Oct 16, 2023, 5:52:06 AM10/16/23
to szymonko...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 919-972-5586
  • Cases ID: requested
  • Access type: Basic Access 
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02pRxrn:ref"

Thanks,
 
Google Logo Google Ads API Team


Szymon Kowalczhyk

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Oct 16, 2023, 7:52:05 AM10/16/23
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here are my
    • Access type: Basic Access 
    • Cases ID: requested

    Google Ads API Forum Advisor

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    Oct 16, 2023, 8:11:39 AM10/16/23
    to adwor...@googlegroups.com, ads-api-compl...@google.com
    Hi Faisal,


    Thank you for reaching out to the Google Ads API support team.

    After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

    Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
    • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
    • Google Ads Manager Account (MCC) ID.
    • Access type
    @Compliance team, please confirm if you are able to assist in the below access request.

    Summary: The user has applied for API access with the below details.
    • Google Ads Manager Account (MCC) ID: requested
    • Cases ID: requested
    • Access type: requested
    Do reach out to the Google Ads API support team, for any queries related to the API.
     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02pRy6Y:ref"


    Thanks,
     
    Google Logo Google Ads API Team


    Faisal Hourani

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    Oct 21, 2023, 8:43:04 PM10/21/23
    to Google Ads API and AdWords API Forum
    Hi,

    I don't have a case ID yet even though I applied twice on the Google Ads API support team

    And btw I can see many people like me here who are facing the same issue, what is going on with Google Ads API support team? why are they not moving forward?

    MCC ID:  571-793-5276

    Thank you

    elaparafarmacia . SONIA VILALTA

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    Oct 22, 2023, 10:14:45 AM10/22/23
    to Google Ads API and AdWords API Forum
    I DONT ANDERTANG MY Google ads is closed im yesterday closed only possible facture de marketplace the fhone 

    Google Ads API Forum Advisor

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    Oct 23, 2023, 9:42:25 AM10/23/23
    to adwor...@googlegroups.com, ads-api-compl...@google.com
    Hi Faisal,

    Thank you for getting back to us.

    Since the access requests are handled by the Google Ads API Compliance team and they are already working on this. Please note that access related issues are out of scope for us. Looping them back to this thread for further assistance. Kindly note that you have provided two MCC IDs (919-972-5586, 571-793-5276), please let us know the MCC ID with which you have applied for the developer token.


    @Compliance team, please confirm if you are able to assist in the below access request.

    Summary: The user has applied for API access with the below details.
    • Google Ads Manager Account (MCC) ID: Requested
    • Case ID: The user has not received any case ID. 
    • The type of access: Basic Access

    Google Ads API Forum Advisor

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    Oct 23, 2023, 9:55:40 AM10/23/23
    to sovif...@gmail.com, adwor...@googlegroups.com
    Hi Sonia, 


    Thank you for reaching out to the Google Ads API support team. 

    After reviewing your concern, I understand that your Google Ads account has been closed. I would recommend you to please refer to this help center article “Reactivate a cancelled Google Ads account” for more information. 

    If you still need further assistance, I would recommend you reaching out to the Google Ads Product support team as they are better equipped to address your concerns. Please note that we can only assist with issues/concerns related to the Google Ads API.

    If you have any queries related to the Google Ads API, please open a new forum thread. 
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