The basic API permission application has not been replied for more than four days

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0419 gofreeapps

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May 31, 2023, 11:21:31 PM5/31/23
to Google Ads API and AdWords API Forum
Dear Team,

My application for basic API permission has not been answered for more than four days. 

Could you help me find out where the problem is? 

And this is my MCC: 275-034-6076
Pls help me check. Thanks.

Google Ads API Forum Advisor

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Jun 5, 2023, 7:40:53 AM6/5/23
to gofreea...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to Google Ads API Support.

I really do understand your concern, however, please note that concerns related to the approval process of these tokens are already outside of the scope of the Google Ads API support team as our team specializes in Google Ads API-related concerns and technical implementations only. To ensure that you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf.

Additionally, please provide to the Compliance team the Case ID if generated on your end when you apply for Basic Access of Developer Token. This is needed so that the Compliance team can further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:
The customer submitted the API Basic Access application and hasn't heard any response.

Case ID: (requested)
Google Ads manager account (MCC) ID: 275-034-6076

Have a great day.
 
This message is in relation to case "ref:_00D1U1174p._5004Q2lvTk0:ref"

Thanks,
 
Google Logo Google Ads API Team


Priya Vedak

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Jun 5, 2023, 10:04:14 AM6/5/23
to Google Ads API and AdWords API Forum
Hello,

I also requested for API access on 29th May, but it isn't granted yet. Below are my details:

Customer ID - 482-351-4488
Case ID 3-7262000034515
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