Internal error encountered status code: 500

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Shiran Azulay

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Jun 23, 2020, 9:05:57 AM6/23/20

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Hello,

Hope you can help me,

This is the call I am making a lot of accounts and only one of them is failing:

POST

url: https://googleads.googleapis.com/v2/customers/*****/googleAds:search

params: {'query': "SELECT metrics.clicks, metrics.impressions, metrics.search_absolute_top_impression_share, metrics.search_impression_share, metrics.search_top_impression_share, metrics.cost_micros, metrics.content_rank_lost_impression_share, metrics.content_budget_lost_impression_share, metrics.conversions, metrics.cost_per_conversion, metrics.conversions_value, segments.date, segments.device, campaign.advertising_channel_type FROM campaign WHERE segments.date >= '2020-06-21' AND segments.date <= '2020-06-22'", 'page_size': 10000}; headers : {'developer-token': '******', 'Content-Type': 'application/json', 'Authorization': u'Bearer ****************'}

The status code is 500 and message: internal error encountered

I have tried searching about it - and couldn't find something that helps.

I Will appreciate your help.

Let me know if you want me to send in private more details.

Thanks,

Shiran

Google Ads API Forum Advisor Prod

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Jun 23, 2020, 3:15:15 PM6/23/20

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Hi Shiran,

Thanks for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the API.Can you please try making the call again and let me know if you are still facing the issue? If so, please share the complete detailed request and response logs along with customer id via reply privately to author so I can further investigate the issue. You can find information on enabling logging in the ReadMe of you client library.

Thanks,
Nirmita Patel Google Ads Team