Missing data when get search term data

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Van Hiep Ta

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Sep 16, 2021, 4:34:02 AM9/16/21
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Hello, I did requested to get search term data. But, there is a difference between response data from Google Ads API and data on media Google Ads. Search terms which have empty keyword is missing. How can i get all the data of search terms? Or some note about this issue? Thank you very much?

Google Ads API Forum Advisor

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Sep 17, 2021, 3:53:14 AM9/17/21
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Hello,

Thank you for reaching out to us.

So our team can better check on this, can you further elaborate on the difference between the response data from Google Ads API and data on media Google Ads? Can you share the following details below?

Please send the requested details via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

As an aside, can you also check on this blog and see if the improvements mentioned are related to those discrepancies?

Regards,

Google Logo
Mark Kevin Albios
Google Ads API Team
 

 

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Van Hiep Ta

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Sep 23, 2021, 10:29:05 PM9/23/21
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Thank you, in request w_Rgw-aD5BKUM25M0Tfhgg i recorded results of search term(3890 records). But, at the below file csv which i download on UI Google Ads, it contains 3971 records. The difference is 81 records which is search term records has empty keyword. How can i get all the data of search terms? Or some note about this issue?

Vào lúc 14:53:14 UTC+7 ngày Thứ Sáu, 17 tháng 9, 2021, adsapi đã viết:
Search terms report.xlsx

Google Ads API Forum Advisor

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Sep 24, 2021, 3:48:56 AM9/24/21
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Hi Van,

Thank you for all the information you have provided so far to our team.

However, apart from the generated report file and request-id, our team would also like to request if you can provide the complete request and response logs? In addition, our team would also request if you could provide as well the Google Ads UI screenshot of the view where you downloaded your CSV file?

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Best regards,

Google Logo
Peter Laurence Napa Oliquino
Google Ads API Team
 


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Md Masud

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Sep 24, 2021, 5:18:33 AM9/24/21
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শুক্র, ২৪ সেপ্টেম্বর, ২০২১ ১:৪৮ PM তারিখে Google Ads API Forum Advisor <ads...@forumsupport.google> লিখেছেন:
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Google Ads API Forum Advisor

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Sep 24, 2021, 10:01:19 AM9/24/21
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Hi,

Thank you for replying to this forum post.

Could you confirm if you encountered the same issue as what was initially raised on this forum post? If yes, then please provide also the following details:
  • Screenshots of the UI
  • Sample comparison of the UI and API
 

Please send the requested details via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.


Regards,
Google Logo
Ernie John Blanca Tacata
Google Ads API Team
 


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