Couldn't add a banner 600x100 by API. It's added through the google adwords interface

[Darya Sk]

There is a popular banner format 300x50. Google Adwords lets me to load 600x100 for retina in its interface.

When I load a banner 600x100 in my application and set the DIMENSIONS 300x50 API throws an error:

AdwordsApi::V201502::AdGroupAdService::ApiException: [ImageError.UNEXPECTED_SIZE @ operations[0].operand.ad.adAsImage]

In Google Adwords interface the same banner is added successfully and recognized as 300x50.

Can you help me with the problem?

[Nadine Sundquist (AdWords API Team)]

Hi Darya,

It looks like you're trying to add a TemplateAd? What's the ID of the TemplateId? The reason I'm asking is because each type of TemplateAd has different dimension requirements that are outlined in this guide. If you find that your dimensions match the restrictions for the type of TemplateAd that you're adding, then please send me the requestId that came back with the failure. That way I can take a look at the request to figure out what's going on.

Thanks,

Nadine, AdWords API Team

[Darya Sk]

Hi, Nadine!

TemplateId is 432. In the list of 432 there is 300x50. 

:request_id=>"00051fffa9d40fd00a0deec6600a73b3"

пятница, 18 сентября 2015 г., 3:34:38 UTC+3 пользователь Nadine Sundquist (AdWords API Team) написал:

[Nadine Sundquist (AdWords API Team)]

Hello Darya,

Thanks for the additional information. The image that you're uploading needs to match one of the dimensions or a variation of that dimension outlined in this guide. For example, 320x50 or 640x100 would be acceptable image sizes. For a 640x100 image that you're uploading, you can set the dimensions to be 320x50. Here's an example of a SOAP request I was able to upload where <lots_of_bytes> is a 640x100 image and <appid> is your app ID.

<mutate xmlns="https://adwords.google.com/api/adwords/cm/v201506"><operations><operator>ADD</operator><operand><adGroupId>20119721333</adGroupId><ad xsi:type="TemplateAd" ><displayUrl>www.example.com/image</displayUrl><finalUrls>http://example.com/image</finalUrls><templateId>432</templateId><templateElements><uniqueName>adData</uniqueName><fields><name>appId</name><type>TEXT</type><fieldText><appid></fieldText></fields><fields><name>appStore</name><type>ENUM</type><fieldText>1</fieldText></fields></templateElements><adAsImage><data><lots_of_bytes>

</data></adAsImage><dimensions><width>320</width><height>50</height></dimensions><name>Ad for Image</name></ad><status>PAUSED</status></operand></operations></mutate>

Also note that the only TemplateElementFields that were set were appId and appStore. The image was set at the TemplateAd in adAsImage level.

Cheers,

Nadine, AdWords API Team

[Darya Sk]

Hi and thank you, Nadine! But there is no problem with 640x100. 

I'm trying to upload 600x100 and it matches to 300x50. 

In the guide there is 300x50 and for 600x100 I set the dimensions as 300x50. And API throws that error.

пятница, 18 сентября 2015 г., 19:05:18 UTC+3 пользователь Nadine Sundquist (AdWords API Team) написал:

[Nadine Sundquist (AdWords API Team)]

Hi Darya,

I don't think the dimensions in our guide are up-to-date because through the AdWords user interface I can't upload a 600x100 ad. I get an error stating that only these are valid dimensions:

File types
Formats	GIF, JPG, PNG, SWF, ZIP
Max. size	150KB
Ad sizes
Square and rectangle
200 × 200	Small square
240 × 400	Vertical rectangle
250 × 250	Square
250 × 360	Triple widescreen
300 × 250	Inline rectangle
336 × 280	Large rectangle
580 × 400	Netboard
Skyscraper
120 × 600	Skyscraper
160 × 600	Wide skyscraper
300 × 600	Half-page ad
300 × 1050	Portrait
Leaderboard
468 × 60	Banner
728 × 90	Leaderboard
930 × 180	Top banner
970 × 90	Large leaderboard
970 × 250	Billboard
980 × 120	Panorama
Mobile
320 × 50	Mobile banner
320 × 100	Large mobile banner

The API has the same limitations on dimensions as the AdWords user interface. Thanks for catching that issue with our documentation. I'll work on getting the documentation for that Template Ad updated with the correct dimensions.

Best,

Nadine, AdWords API Team

[Darya Sk]

Hello, Nadine!
I've managed to load a banner 600x100 in Google AdWords interface.
The banner is defined by Google as 300x50 but the image was 600x100.

Client id is 225-300-8414

the name of the ad group is ad_group_#14

the name of the campaign is campaign_#9_14


вторник, 22 сентября 2015 г., 0:02:12 UTC+3 пользователь Nadine Sundquist (AdWords API Team) написал:

[Darya Sk]

вторник, 22 сентября 2015 г., 9:41:07 UTC+3 пользователь Darya Sk написал:

[Nadine Sundquist (AdWords API Team)]

Hi Darya,

Thank you for being so patient in explaining exactly what you did. Providing the ad group really helped. I was able to reproduce through the user interface that it is possible with that particular campaign setup to create an ad with those dimensions. I'm sending this over to the engineers who work on this component to find out why this is being blocked. I'll get back to you as soon as I hear back from them.

Best,

Nadine, AdWords API Team

[Darya Sk]

Ok, I look forward to getting any information about the banner 600x100 from your collegues.

вторник, 22 сентября 2015 г., 18:53:17 UTC+3 пользователь Nadine Sundquist (AdWords API Team) написал:

[Nadine Sundquist (AdWords API Team)]

Hi Darya,

Good news! We were able to make some changes that now allows uploading 600x100 ads with 300x50 as the dimensions. I gave it a try this morning, and it looks like it's working. Please give it a go.

Cheers,

Nadine, AdWords API Team