Google Account Security/ Permission Issue

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Dina Dinh

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Apr 29, 2022, 6:59:35 AM4/29/22
to Google Ads API and AdWords API Forum
Hi there, 

We're now facing an issue regards to Google Account Permission. 

As we'd like to grant account access to some third-party apps (see image attached) in order to run our tool on Google Ads, but somehow the access has been removed again & again. (Deeper info: We use Web application type that access Google APIs from a server (using Python) via OAuth 2.0 Client ID credentials)

Although we chose to trust these 3rd-party apps & also turn off "Enhanced Safe Browsing" for the account, this problem still happens. 

We'd love to hear why/ how we're having this issue & also our suggestion on it. 

Thank you so much!
Dina
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Google Ads API Forum Advisor

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May 2, 2022, 10:54:57 AM5/2/22
to dinhmaiph...@gmail.com, adwor...@googlegroups.com

Hi Dina,

Thanks for reaching out to the Google Ads API Forum.

Please note that this forum channel can only provide assistance to issues/concerns related to the AdWords API / Google Ads API. Could you please confirm if you’re referring to this guide for the setup OAuth2 for Google Ads API access using your own credentials in the web application flow? Also, could you confirm you’ve followed all the mentioned steps? If yes and still encountering error, could you please provide us with the complete request and response logs, request-id along with steps where you're having problem, so that our team may take a closer look? Kindly send these details via reply to author privately option.

Regards,

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Yasar
Google Ads API Team
 


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Dina Dinh

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May 4, 2022, 5:45:25 AM5/4/22
to Google Ads API and AdWords API Forum
Hi there, 

Everything is done as described in these guides and everything works as expected, but permissions to our apps disappear from this page https://myaccount.google.com/u/0/permissions. We have to re-config on permissions again & again.

Please help us to check. thanks!

Google Ads API Forum Advisor

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May 5, 2022, 5:16:03 AM5/5/22
to dinhmaiph...@gmail.com, adwor...@googlegroups.com
Hi Dina, 

Thank you for the reply. I would like to reiterate that this forum channel can only provide assistance to issues/concerns related to the AdWords API / Google Ads API. However, it appears that your concern is more on Google Account related. With this, I suggest reaching out to the Google Account support instead via this link to get assistance for your concern.

Best regards,
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Jinky
Google Ads API Team
 


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