API Standard Access (Request Form Not Working?)

[Izumi]

I have requested standard access to the Ads API and have received no response from the support team.

I have also filled out the following form to contact the Google Ads API Compliance team, but have yet to receive a response.

https://support.google.com/adspolicy/contact/standard_token_application

MCC: 500-438-9058
Case-ID: not asigned

I would appreciate it if you could look into my case and let me know when you expect a response from Google.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the standard access and have not received any update. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the standard access with the below details.

• Google Ads Manager Account (MCC) ID: 500-438-9058.
• Case ID: The user is saying that case ID is not assigned.

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tPA1g:ref" (ADR-00231441)

Thanks,
 

Google Ads API Team

[Izumi]

Thank you for your escalation.

However, as of today, we have not yet heard from you.

We also do not have a case ID yet.

Please confirm again that the application is being properly processed.

If there is anything I need to do, please let me know.

Thanks.

2024年4月17日水曜日 10:44:17 UTC+9 Google Ads API Forum Advisor:

[Google Ads API Forum Advisor]

Hi,

I would like to inform you that the case ID will be present in the auto generated email from the compliance team after submitting the application form. 

Kindly note that the concerns related to access requests are out of scope for the Google Ads API support team, as our team specializes in Google Ads API related concerns and technical implementations only. 

@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case ID.

Summary:
The user has applied for standard access with the below details.

• Google Ads Manager Account (MCC) ID: 500-438-9058

• Case ID: requested