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Sylvain Beauregard
Dec 9, 2016, 3:41:20 PM12/9/16
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Hi!
I just got a Policy Violation error when creating a text ad for a campaign of ours, but it's not founded... any way to circumvent it?
I got the policy violation error regarding pharma, saying that only US based pharmacies are to be registered with the National Association Boards of pharmacy and only them can run ads, and target people in certain locations, and so on.
The violating word: RX
Here's the content of my ad:
It's about a CAR! RX is the name of the model of the car, as you can see on Lexus' Web site:
http://www.lexus.com/models/RX
So, any way to work around this?
I just got a Policy Violation error when creating a text ad for a campaign of ours, but it's not founded... any way to circumvent it?
I got the policy violation error regarding pharma, saying that only US based pharmacies are to be registered with the National Association Boards of pharmacy and only them can run ads, and target people in certain locations, and so on.
The violating word: RX
Here's the content of my ad:
[headlinePart1] => 1 2010 Lexus RX 450h
[headlinePart2] => Starting at 21990$
[description] => Find your next RX 450h today!
It's about a CAR! RX is the name of the model of the car, as you can see on Lexus' Web site:
http://www.lexus.com/models/RX
So, any way to work around this?
Shwetha Vastrad (AdWords API Team)
Dec 9, 2016, 4:10:20 PM12/9/16
to AdWords API Forum
Hi Sylvain,
When you encounter policy violation errors, you need to check the failed operation to determine if this violation is exemptable. If it is exemptable, you need to submit the operation by including the exemption requests as described here and the operation will be successful and this ad will be pending review. The HandlePolicyViolationError Java example demonstrates how to work with policy violation errors. Example code in other languages is available here.
Regards,
Shwetha, AdWords API Team.
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