Failed to receive excepted values for Postback Sequence Index

[omr...@singular.net]

Hi,

While pulling data for our customers, we run the following query:

SELECT campaign.name, segments.date, campaign.app_campaign_setting.app_id, customer.id, segments.sk_ad_network_postback_sequence_index', 'segments.sk_ad_network_coarse_conversion_value, metrics.sk_ad_network_installs, customer.descriptive_name                        FROM campaign                                                      WHERE segments.date >= {start_date} AND segments.date <= {end_date}

However, we noticed that we are getting only "segments.sk_ad_network_postback_sequence_index" = 0, which we know there should be also values of 1 and 2.

Can you help me understand what we are doing wrong?

Thanks in advance,

Omri

[omr...@singular.net]

Hi, 

following up in case this thread has been missed as no response was given.

We can add more details privately if needed.

[Google Ads API Forum Advisor]

Hi Omri,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you are encountering data discrepancy while pulling customer data using the query.

Kindly note that the Google Ads API mirrors the Google Ads UI. We would like to specify first the following when comparing the value of the Google Ads UI and Google Ads API.

• The segments and fields of the API and UI should be the same
• The date range should also be the same
• Comparing the API and UI at the same level as much as possible

With that, please provide us with the complete API logs (request and response with request-id and request header) generated at your end and the uncropped UI screenshot of the report that you are trying to fetch via the Google Ads API.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qWOWi:ref"

Thanks,
 

Google Ads API Team