access problems for internal or test users

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Stefan Alexandru

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Dec 28, 2022, 9:23:22 AM12/28/22
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I have developed an internal tool using the google ads api, with a test account. Everything ok so far. But did not work for a live account under that same user/email.

I want to manage campaigns for our users, on live account, not test account. 

I do not want to publish, because I don't want other people using it outside our company, i just want to give access to 2-3 accounts at most.

What is the process to just manage live accounts? 
This has been exhausting
Thank you

Google Ads API Forum Advisor

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Dec 28, 2022, 10:47:24 AM12/28/22
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Hi Stefan,

Thanks for reaching out. Are you receiving a user permission error? If so, please ensure that the user email that created the Google Cloud project must either:
  • be a listed user in the production client account that you are making calls against
  • be a listed user in an MCC that manages that client account, and have that MCC ID specified as the login customer ID
If this continues to be an issue, please provide us with a more detailed description of the issue and the complete request and response logs.

Thanks,

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Matt
Google Ads API Team
 


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Stefan Alexandru

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Dec 29, 2022, 1:54:17 PM12/29/22
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Thank you for the reply, how do i do this specifically: ??
  • be a listed user in the production client account that you are making calls against ??

Google Ads API Forum Advisor

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Dec 29, 2022, 2:55:21 PM12/29/22
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Hi Stefan,

You can refer to this user access management article on how you can add users to your Google Ads account.

Once a user has been added into the account, the OAuth2 credentials generated by that user can then be used to authenticate the API requests made to that account.

Best regards,

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Peter Laurence
Google Ads API Team
 


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