Adwords API issue after account's billing

[Best Dev]

Hello,

My client's adwords account is not connecting into our system after upgrade of adwords account with billing.

To connect adwords account into our system, we are using Adwords API.

It's saying CUSTOMER_NOT_FOUND.

Along with description for this issue, we waited for a few hours, but still can't connect his adwords account into our system.

Still getting CUSTOMER_NOT_FOUND

Any help appreciated.

Regards!

[Dannison Yao (AdWords API Team)]

Hi there,

The error CUSTOMER_NOT_FOUND means that there is no account found for the customer ID provided in the header.

Could you double-check if the clientCustomerId you're using is correct by running ManagedCustomerService.get() in your manager account? If you verify that it is indeed correct and that ManagedCustomerService.get() returns the clientCustomerId you're using, then please provide the complete SOAP request and response logs via Reply privately to author and the account logged in when you're generating your OAuth2 credentials so I can look into this more.

Regards,

Dannison

AdWords API Team