Local Services API Is Broken

[Alex Kim]

Hey Google Ads team!

I've seen a few other posts about this over the prior year, and it seems this isn't the right place to post this question, but I haven't seen any direction on where else to direct it, so apologies in advance and thanks for the help.

Following the directions here, all queries just return an empty object { }. 

For example, sending a query like https://localservices.googleapis.com/v1/detailedLeadReports:search?query=manager_customer_id:{manager_customer_id}

(with the manager_customer_id correctly filled in, and the auth token also being correct and verified) always returns an empty object, even though our Local Services account has many leads. 

Is the API broken or was there a change in its backend behavior such that the documentation is simply out-of-date?

For additional context, if this is attempted using the OAuth 2.0 Playground as suggested in the documentation to minimize the chance of user error on my end, a 200 response is received with an empty object regardless of the well-formatted query. 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the concerns or issues related to the local services Ads API are out of the scope to our team as our team can only assist with the technical queries or concerns related to the Google Ads AP. With this, i highly recommend you to please reach out to the Local Services Ads API support team as they are better equipped to assist you on this. 

Thanks,
 

Google Ads API Team

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[2025-02-27 20:35:13Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH4UE:ref" (ADR-00290251)

[Alex Kim]

Hey there!

When I click the link you provided, I don't see contact information for that team. Could you please provide it?

Thanks,

Alex

[Google Ads API Forum Advisor]

Hi Alex,

Please note that we can only provide support for Google Ads API related concerns. So, I would suggest you reach out to the Local Services help support team, as they are better equipped to assist you further.

Thanks,
 

Google Ads API Team

Feedback
How was our support today?

               

[2025-02-28 04:24:17Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH4UE:ref" (ADR-00290251)