Waiting for the approval of Basic Access of Ads API

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Vivek Patel

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Mar 6, 2024, 8:08:19 AM3/6/24
to Google Ads API and AdWords API Forum
I applied for Basic Access a week ago on 28th February. At the time of application, it was mentioned that it takes 3 days, but it hasn't been approved or rejected. Can you let me know what's the resolution here?

Google Ads Account Id - 456-493-9995

Google Ads API Forum Advisor

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Mar 6, 2024, 8:34:12 AM3/6/24
to vivekpa...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.
  • Summary: The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 456-493-9995
  • Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzicm:ref"

Thanks,
 
Google Logo Google Ads API Team


Vivek Patel

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Mar 8, 2024, 7:22:49 AM3/8/24
to Google Ads API and AdWords API Forum
Thank you for the response.

We haven't received any Case Id.

Also, can you let me know how long will it take to get Basic Access? We have a deadline coming up to integrate this feature.

Thank you!

Vivek Patel

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Mar 19, 2024, 9:34:06 AM3/19/24
to Google Ads API and AdWords API Forum
When can we expect the response? It's been 13 days. I haven't received any response. Can you please let me know?
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