The basic API permission application has not been replied for more than four days

[apps anny]

Dear Team,

My application for basic API permission has not been answered for more than four days. 

Could you help me find out where the problem is? 

And this is my MCC: 722-461-4993

Pls help me check. Thanks.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that with regards to concerns related to the granting and approval process of these tokens are already outside of the scope of Google Ads API support team and our team specializes in Google Ads API-related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

In line with this, kindly provide the additional information of Case ID (if there is any generated) for the compliance team to further assist you with your concern.

@Compliance Team - Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer apply for basic API permission, but has not been answered for more than four days. They are looking for any updates on their application.

• Cases2 ID - (requested)
• Google Ads manager account (MCC) ID : 722-461-4993

This message is in relation to case "ref:_00D1U1174p._5004Q2lvThk:ref"

Thanks,
 

Google Ads API Team

 

[apps anny]

Dear Team,

I'm very sorry, we can't find any information about the Case ID. If you know, can you guide me where to find it? Then, all our MCC advertising accounts are now completely healthy, and we hope you can help us communicate with Api team and apply for basic API permissions. Our request is for Google Advertising API, with the main plan being 1) Reporting 2) Creation/management thanks， best,