InternalApiError.UNEXPECTED_INTERNAL_API_ERROR requesting Campaign Extension

[af...@thesnugg.com]

Hi,

I'm using the C# Clinet library to get Campaign Extensions using CampaignExtensionSettingService, the code I am using is:

// Get the CampaignExtensionSettingService.
CampaignExtensionSettingService campaignExtensionSettingService =
    (CampaignExtensionSettingService)user.GetService(
            AdWordsService.v201502.CampaignExtensionSettingService);

Selector eSelector = new Selector()
{
    fields = new string[] { "CampaignId", "ExtensionType" },
    predicates = new Predicate[] {
        new Predicate() {
            field = "CampaignId",
            @operator = PredicateOperator.EQUALS,
            values = new string[] {campaign.id.ToString()}
        },
        new Predicate() {
            field = "ExtensionType",
            @operator = PredicateOperator.EQUALS,
            // values = new string[] {"CALLOUT"}
            values = new string[] {"SITELINK"}
        }
                                       
    }
};

CampaignExtensionSettingPage ePage = campaignExtensionSettingService.get(eSelector);


If there is no extension the the results have 0 entries but when there are extensions the following exception is thrown:

System.Web.Services.Protocols.SoapException: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]
  at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
  at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
  at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String methodName, Object[] parameters)

Can you please help?

Regards,


Afzal

[Danial Klimkin]

Hello Afzal,

Could you please send me the exact XML request and full server response over email (reply to author on the right)?

-Danial, AdWords API Team.

[af...@thesnugg.com]

Hi Danial,

Can you please tell me if there has been any progress on my post, do you have an ETA for a fix?

Kind Regards,

Afzal

[Danial Klimkin]

Hi Afzal,

i'll update this thread as soon as the fix is rolled out. Unfortunately I can't suggest any ETA but I expect the fix to be ready soon.

-Danial, AdWords API Team.

[omar.t...@stylight.com]

I'm having exactly the same problem. Any idea what this is about?

Omar

[Udo Gröbner]

Same behaviour/problem here (with ruby client)

[Mark Richardson]

I had the same problem. When I added the "Extensions" field the problem was fixed. 

fields = new string[] { "CampaignId", "ExtensionType", "Extensions"},

Mark

[Danial Klimkin]

This issue should be fully resolved now. Do you still see the same error?

If so, please send me the full log over email (reply to author on the right of my post).

-Danial, AdWords API Team.