Unable to take support chat

[Ashwin Sundaresan]

I unable to take support from google ads can anyone please help me to take support chat or call

[Google Ads API Forum Advisor]

Hi,

Thanks for reaching out to Google Ads API Forum.

Please note that Google Ads API support team provides email based support only. 

Please also note that our team can only provide support to Google Ads API related concerns and technical implementations. 

With regards to your concern, can you provide us with more context about your concern? This is so that we can provide you proper guidance or route you to the correct support team.

If you are encountering errors in Google Ads API, then please note that in Google Ads API perspective we need the complete logs to be able to see the error thrown on your side and further investigate. With that being said, can you provide the complete request and response logs with request ID generated as shown in the respective? 

Moreover, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from the link below. For REST interface requests, you can enable logging via the curl command by using the -i flag. This will cause the tool to include the HTTP response headers in the output.

You may then send the requested information via the Reply privately to the author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

However, if this is regarding Google Ads UI billing, payments, refunds, and ad account or UI concerns, then I recommend reaching out to the Google Ads Product Support Team for further assistance. They can assist you more appropriately regarding these kinds of inquiries. 

Links included in this email:

• Google Ads API - https://developers.google.com/google-ads/api/docs/start 
• Request - https://developers.google.com/google-ads/api/docs/concepts/field-service#request
• Response - https://developers.google.com/google-ads/api/docs/concepts/field-service#response
• Request ID - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
• Client Libraries - https://developers.google.com/google-ads/api/docs/client-libs?hl=en
• Google Ads product support - https://support.google.com/google-ads/gethelp

 

This message is in relation to case "ref:_00D1U1174p._5004Q2mVvLg:ref"

Thanks,
 

Google Ads API Team

[Ashwin Sundaresan]

okay thankyou.