No response to Google Ads API application

51 views
Skip to first unread message

Jeanine Anderson

unread,
Sep 25, 2023, 12:56:19 PM9/25/23
to Google Ads API and AdWords API Forum
I have two applications to which I have received no response. It has been more than 6 weeks from my initial application. I have  tried contacting the compliance team twice and have still not received a reply. 
I have not received any case numbers for my initial applications nor my requests for assistance from the compliance team. 

MCC:  614-754-6833 
no case number provided

MCC: 179-331-0568
 no case number provided
 
Thank you for your assitance. 

Google Ads API Forum Advisor

unread,
Sep 26, 2023, 3:42:51 AM9/26/23
to ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Team,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
  • The type of access which you have requested for?
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 614-754-6833, 179-331-0568
  • Cases ID: requested
  • Access type: requested
Do reach out to the Google Ads API support team, for any queries related to the API.



 
This message is in relation to case "ref:_00D1U1174p._5004Q2p1BDk:ref"

Thanks,
 
Google Logo Google Ads API Team


John Moses

unread,
Jan 9, 2024, 3:09:20 PM1/9/24
to Google Ads API and AdWords API Forum
Jeanine, did you ever get a response?
Reply all
Reply to author
Forward
0 new messages