QuotaCheckError.ACCOUNT_INACTIVE

[Lars Hansson]

Hi, 

we have an adwords integration that have been working for a couple of years but whenever I try to make a request I now get an error with the following message:

ApiException{applicationExceptionType=ApiException, errors=[QuotaCheckError{apiErrorType=QuotaCheckError, errorString=QuotaCheckError.ACCOUNT_INACTIVE, fieldPath=, reason=ACCOUNT_INACTIVE, trigger=<null>}]}

I can call

AdwordsUserListServiceInterface userListService = getAdwordsUserListServiceInterface(token, refreshToken, clientCustomerId);

Successfully so the token etc seems to be correct but when I ,make   then call  below i get the error.

        Selector selector = new Selector();

        selector.setFields(new String[]{"Id", "Name", "MembershipLifeSpan"});

        UserListPage userListPage;

        try {

            userListPage = userListService.get(selector);

        } catch (RemoteException e) {

            logger.warn("Failed to load lists", e);

            String message = e.getMessage();

            throw new AccessDeniedException(String.format("Access Denied. reason: %2", message));

        }

can anyone shed some light on what might be the issue?

kind regards, 

/Lars

[Google Ads API Forum Advisor Prod]

Hi,

The possibilities for this error are:

1. The account that used in the request is inactive
2. The account where your developer token lives became inactive

Help center article: https://support.google.com/google-ads/answer/2375392

If your issue doesn't fall in either of the scenarios, then please send the following details using 'Reply privately to author' option:

1. Account id 
2. User email address
3. SOAP Logs - API request and error response

Thanks,

Lakshmi Prathipati Google Ads API Team

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