Ads API Basic Access Request

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Eric Xu

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Jan 17, 2024, 9:44:05 PM1/17/24
to Google Ads API and AdWords API Forum
Hello team,
We have applied multile times for Ads API Basic access,  I have not received response from support team, could u help us find the status of our apply?
MCC: 751-430-2876 

Thx very much!!!


Google Ads API Forum Advisor

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Jan 17, 2024, 11:17:54 PM1/17/24
to eric...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 751-430-2876
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rXGv6:ref"

Thanks,
 
Google Logo Google Ads API Team


Eric Xu

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Jan 18, 2024, 1:17:13 AM1/18/24
to Google Ads API and AdWords API Forum
I have not received Case ID, how can i get it?

Google Ads API Forum Advisor

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Jan 18, 2024, 1:51:17 AM1/18/24
to eric...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for getting back to us. 

Kindly note that if you haven't received any case ID then the Compliance team will check and respond back. Since the access requests are handled by the Google Ads API Compliance team, they are actively addressing the matter and please note that access-related issues are beyond our current scope. Looping the Compliance team back to this thread for further assistance. 


@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
    • Google Ads Manager Account (MCC) ID: 751-430-2876
    • Case ID: The user has not received any case ID. 

    Eric Xu

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    Jan 18, 2024, 5:03:51 AM1/18/24
    to Google Ads API and AdWords API Forum
    Any update?
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