Developer Token Basic Access no reply

[Anthony Napoleoni]

Hello,

I submitted a request a few weeks ago to update my developer token from test to basic and have no received any responses

Ads Manager Account: 535-988-1650

Can you please review?

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the Basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.

• Google Ads Manager Account (MCC) ID: 535-988-1650
• Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02s06s2:ref" (ADR-00228077)

Thanks,
 

Google Ads API Team

[Anthony Napoleoni]

Hello I do not have a case ID, can you confirm if this request is still under review? Thanks in advance

[Anthony Napoleoni]

Just wanted to follow up on this again if there has been any changes. Thanks in advance

On Wednesday, March 20, 2024 at 11:00:04 AM UTC-7 Google Ads API Forum Advisor wrote:

[Google Ads API Forum Advisor]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID: 535-988-1650

• Case ID : User says that they don't have case ID  
• Access level :  Basic access