Correct requests failed with RequestId: None, IsFault: True, FaultMessage: None

[Mikita Karbouski]

Hello, I have interesting use case. We added a new process in our existing script. We collect customers google ads data (ads, campaigns, search terms etc). A couple new requests have been added and now we are getting such result.

I can reproduce such result locally after running any of requests up to 500 times, but in the system we are not sending so many requests. I tried v11 and v12 of google ads but result is same.

4SMTkKlAH2tw, IsFault: False, FaultMessage: None |
| 2023-02-09 09:41:41,948 | Trying to get resource names 497 |
| 2023-02-09 09:41:42,231 | Request made: ClientCustomerId: None, Host: googleads.googleapis.com, Method: /google.ads.googleads.v12.services.CustomerService/ListAccessibleCustomers, RequestId: FXb47YKyFu5VyWB5vPb6ow, IsFault: False, FaultMessage: None |
| 2023-02-09 09:41:42,232 | Trying to get resource names 498 |
| 2023-02-09 09:41:42,464 | Request made: ClientCustomerId: None, Host: googleads.googleapis.com, Method: /google.ads.googleads.v12.services.CustomerService/ListAccessibleCustomers, RequestId: OJvq32ueE_FDEPMLNmyFng, IsFault: False, FaultMessage: None |
| 2023-02-09 09:41:42,465 | Trying to get resource names 499 |
| 2023-02-09 09:41:42,466 | Request
-------
Method: /google.ads.googleads.v12.services.CustomerService/ListAccessibleCustomers
Host: googleads.googleapis.com
Headers: {
  "developer-token": "REDACTED",
  "x-goog-api-client": "gl-python/3.8.3 grpc/1.51.1 gax/2.10.1 gccl/19.0.0 pb/4.21.12"
}
Request:

Response
-------
Headers: {}
Fault: {}
 |
| 2023-02-09 09:41:42,466 | Request made: ClientCustomerId: None, Host: googleads.googleapis.com, Method: /google.ads.googleads.v12.services.CustomerService/ListAccessibleCustomers, RequestId: None, IsFault: True, FaultMessage: None |

[Mikita Karbouski]

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, can you please provide the complete request and response logs with request ID and request header generated on your end so our team can investigate and provide guidance accordingly? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Python) > Logging documentation, which you can access from this link.

You may then send the requested logs via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Carmela Google Ads API Team

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