DEVELOPER_TOKEN_NOT_APPROVED

[Tahir Khan]

I have Google ads manager account at this email:- web....@usadentalsolutions.com

I have Google ads client account which has real time leads data

I have Google developer token with test access but I also submitted the form for basic access but didn't got any response from google Ads team

I get this error when I try to fetch this api:- 

https://googleads.googleapis.com/v17/customers/7177978566/googleAds:searchStream

error:- 
[
    {
        "error": {
            "code": 403,
            "message": "The caller does not have permission",
            "status": "PERMISSION_DENIED",
            "details": [
                {
                    "@type": "type.googleapis.com/google.ads.googleads.v17.errors.GoogleAdsFailure",
                    "errors": [
                        {
                            "errorCode": {
                                "authorizationError": "DEVELOPER_TOKEN_NOT_APPROVED"
                            },
                            "message": "The developer token is only approved for use with test accounts. To access non-test accounts, apply for Basic or Standard access."
                        }
                    ],
                    "requestId": "2IJp_W2I3lnbGzQAMAqn-g"
                }
            ]
        }
    }
]

[Google Ads API Forum Advisor]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the access with the below details.

• Google Ads Manager Account (MCC) ID: 255-202-1125
• Access level :  Basic access

Once you are approved with basic access, kindly make a fresh API request to the searchStream endpoint. 
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vFCe3:ref" (ADR-00264210)

Thanks,
 

Google Ads API Team

[Tahir Khan]

Hey thanks for that but still I'm facing the same issue.
I do have this 7177978566 client account as my sub account in my manager account(2552021125)
I also tried executing query given by you but getting this error:- 

[
    {
        "error": {
            "code": 403,
            "message": "The caller does not have permission",
            "status": "PERMISSION_DENIED",
            "details": [
                {
                    "@type": "type.googleapis.com/google.ads.googleads.v17.errors.GoogleAdsFailure",
                    "errors": [
                        {
                            "errorCode": {
                                "authorizationError": "DEVELOPER_TOKEN_NOT_APPROVED"
                            },
                            "message": "The developer token is only approved for use with test accounts. To access non-test accounts, apply for Basic or Standard access."
                        }
                    ],

                    "requestId": "vgyoXwDpy-L_aP3m3KwFhg"
                }
            ]
        }
    }
]

Please help!

[Google Ads API Forum Advisor]

Hi,

Upon checking your manager account (255-202-1125), I could still see that your developer token is in 'Test access' and this is the reason you are getting this error. Once your developer token is approved with the basic access, then you can be able to make the successful API calls. Until then you will encounter this error. However, I am asking the compliance team to check your API application. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary of the issue: 

The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 255-202-1125
• Access level :  Basic access

 

[Tahir Khan]

Any update on this?
I already applied for basic access aweek ago.... But still I didn't got any response
Please help.