RE: Started getting INTERNAL_ERROR in Google Ads API

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Google Ads API Forum Advisor

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Sep 20, 2021, 9:35:42 AM9/20/21

to oliver....@gmail.com, adwor...@googlegroups.com

Hi Oliver,

Thanks for reaching out to us. I had to delete your initial post as it contained your sensitive logs details. I am reposting below without the sensitive information for reference :

“We're using Google Ads v8 (Java library). We started getting an INTERNAL_ERROR when attempting to query some data from the landing_page_view. This is happening with only one account (ID: **). The same query works work with all other accounts. We don't beleive the data size is an issue because the query works with accounts with much more data.

We attempted the failed query twice and here are the 2 request IDs:

****

Any ideas what is happening?

“

Could you provide us with the complete request and response logs with the request-id for each of failed query, so our team can better check?

If you haven’t yet, you may first enable logging by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Yasar
Google Ads API Team