Google Ads API Basic Access Level hasn't responded

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Quy Nguyen

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Jan 2, 2024, 2:19:15 AM1/2/24
to Google Ads API and AdWords API Forum
We have submitted for Google Ads API Basic Access Level for almost a week but didn't receive any emails or notification.


There is no warning or rejection.

Thank you.

Google Ads API Forum Advisor

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Jan 2, 2024, 2:30:34 AM1/2/24
to quy.n...@qode.world, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 762-200-5792 
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option, or direct private reply to this email.


 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r4lbH:ref"

Thanks,
 
Google Logo Google Ads API Team


Quy Nguyen

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Jan 3, 2024, 9:36:45 PM1/3/24
to Google Ads API and AdWords API Forum
Still haven't got any email or notifications.

Google Ads API Forum Advisor

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Jan 3, 2024, 11:38:15 PM1/3/24
to quy.n...@qode.world, adwor...@googlegroups.com
Hi,

Thank you for getting back to us. 

Kindly note that the concerns related to access requests are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. I would suggest you reach out to the Google Ads API Compliance team as they are better equipped to assist you on this.
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