No response on API Basic access

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Torsten Gauger

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Dec 22, 2023, 10:45:52 AM12/22/23
to Google Ads API and AdWords API Forum
Hello,

It has been over two weeks since I submitted my application, and I understand that processing times may vary. However, given the significance of this API to my project timeline, I wanted to inquire about the status of my application and whether there are any additional steps or information needed from my end to expedite the process.
My MCC ID is 377-004-0945.

Thanks in advance!

Google Ads API Forum Advisor

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Dec 22, 2023, 10:49:09 AM12/22/23
to whispert...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for Basic access to the Google Ads API with the below details.
  • Google Ads Manager Account (MCC) ID: 377-004-0945
  • Case ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

You can send the details via Reply privately to the author option or a direct private reply to this email.

 This message is in relation to case "ref:!00D1U01174p.!5004Q02r3JtM:ref"

Thanks,
 
Google Logo Google Ads API Team


Tech Tangelo

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Dec 25, 2023, 11:08:20 PM12/25/23
to Google Ads API and AdWords API Forum
Hello,

It has been over two weeks since I submitted my application, and I understand that processing times may vary. However, given the significance of this API to my project timeline, I wanted to inquire about the status of my application and whether there are any additional steps or information needed from my end to expedite the process.
My MCC ID is 681-826-8174 .

Thanks in advance!

Google Ads API Forum Advisor

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Dec 26, 2023, 12:08:38 AM12/26/23
to leon...@tangelo.com.cn, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Team,


Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.


Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 681-826-8174
  • Cases ID: requested
  • Access type: Basic Access
Do reach out to the Google Ads API support team, for any queries related to the API.
  
This message is in relation to case "ref:!00D1U01174p.!5004Q02r3cLP:ref"


Thanks,
 
Google Logo Google Ads API Team


Google Ads API Forum Advisor

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Dec 26, 2023, 12:47:27 AM12/26/23
to leon...@tangelo.com.cn, linxia...@tangelo.com.cn, ads-api-compl...@google.com, lem...@tangelo.com.cn, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.


Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request and the user did not receive the Case Id.

Summary: The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 681-826-8174
  • Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

Leon Liu

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Dec 26, 2023, 12:47:30 AM12/26/23
to Google Ads API Forum Advisor, ads-api-compl...@google.com, adwor...@googlegroups.com, lem...@tangelo.com.cn, linxia...@tangelo.com.cn

Thanks Google Ads API support team!

 

Hi Google Ads API Compliance team,

We did not received any Case ID generated by the compliance team.

    • Cases ID:  did not received any case ID
    • Access type: Basic Access

    We have submitted the case last Wednesday as per the 2nd screenshot below,

     

     

     

     

    Please help to advise the next step, and how we can expedite the process.

     

    Many Thanks.

     

    Best Regards,

    Tangelo Tech Team

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