Household incomes not fetching for new campaigns.

[Vincent De Coen]

Hello,

I have a weird issue that seems to be a bug in the Adwords API.

We want to regulary check our conversions by Household incomes in a tool. It creates a report on a regular basis. 

Since a week or two we get strange behaviour from the API. It doesn't give any data anymore for newly created campaigns. Old campaigns still show the data correctly.

We use the "ReportDefinitionReportType::CRITERIA_PERFORMANCE_REPORT" Type to fetch the metrics and filter household incomes from there. For the rest all methods are purely from the Google Adwords PHP library. I've included a snippet.

Things I checked already

1. I check if the geo supports household incomes, it did.
2. Debugged received csv data in both the older campaigns and compared them to the new one's. Everything indicates that I receive incorrect data.
3. Checked for alternative ways to fetch household incomes. I couldn't find any in forum posts or the Adwords API documentation.

I hope anyone at google knows what this issue is. Or maybe someone else encountered this.

Kind Regards

Vincent

[Google Ads API Forum Advisor Prod]

Hi Vincent,

Thanks for reaching out. I can see that you are not getting data for your newly created campaigns. Can you please provide your customerClientId along with the complete detailed logs of the request and response so that I can further look into this? You can enable logging by following this guide. Please provide these details via Reply privately to author option. If this option is not available to you, you can email these details to our support alias at googleadsa...@google.com. 

Regards,

Danica Google Ads API Team

 

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