Error in LocalServices Lead Conversation

[Raman Stsefchak]

Hi

We use “Google.Ads.GoogleAds” .NET C# library with version “21.0.0” and namespace “Google.Ads.GoogleAds.V17”. We try to get LocalServices Lead Conversation:

SELECT
     local_services_lead_conversation.id,
     local_services_lead_conversation.conversation_channel,
     local_services_lead_conversation.participant_type,
     local_services_lead_conversation.lead,
     local_services_lead_conversation.event_date_time,
     local_services_lead_conversation.phone_call_details.call_duration_millis,
     local_services_lead_conversation.phone_call_details.call_recording_url,
     local_services_lead_conversation.message_details.text,
     local_services_lead_conversation.message_details.attachment_urls
FROM local_services_lead_conversation

for loginCustomerId=6948861837 and customerId=7241707660.

The library throws exception GoogleAdsException
{
    "StatusCode":13,
    "Details":"Internal error encountered.",
    "RequestId":"beZf_2o0_7bJWDcVs8rSrg",
    "Failure":{
           "requestId":"beZf_2o0_7bJWDcVs8rSrg"
     }
}
What does it mean? Looks like GoogleAds has internal error.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I will check with our team regarding your issue and one of my team members will reach out to you once we have an update on this. Meanwhile, your patience is highly appreciated.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGb7k:ref" (ADR-00269925)

Thanks,
 

Google Ads API Team

 

[Google Ads API Forum Advisor]

Hi,

The team wrote back that this was likely a transitory issue and should be resolved. Can you confirm on your end that you are no longer receiving the 500 internal server error?
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGb7k:ref" (ADR-00269925)

Thanks,
 

Benji Rothman Google Ads API Team