Basic Token Application Delays

[Tariq Syed]

Hi Team, we applied for Basic Token access. 

Our MCC is 612-498-3731 and I don't have a case ID because we never received an email from the compliance team.

We are eager to get building with the API and look forward to your help.

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID: 612-498-3731.
• Case ID: The user is saying that they don't have a Case ID.

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tOqy3:ref" (ADR-00229905)

Thanks,
 

Google Ads API Team

 

[Tariq Syed]

Hi,

Its been a while. Is there some action item we need to complete or its just on the backlog with the compliance team currently?

Thanks,

Tariq

[Hoang Ho]

My mcc: 652-337-8886

I have been waiting for months without any feedback.

Such a terrible

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

I notice that you've already raised this concern in another thread titled 'Google Ads Basic Access Request'. We've already provided a response there regarding this issue. To streamline communication and avoid redundancy, please refer back to that thread for any updates or further discussions on this topic. ​ ​ ​ ​ ​

[Tariq Syed]

Hi,

We are already approved for Oauth for the scopes. We are blocked on the compliance upgrading our token to Basic Access

We are unable to move forward on developing our SaaS. Can we please have this looked into.

Thanks,

Tariq