Filter Accounts on Account Selection Screen to show only those accounts which are valid Google Ads Accounts

[Muhammad Adil]

Hello, 

Is it possible to filter the accounts in the account selection screen, so that the user can only see and select from accounts that are valid Google Ads Accounts? 

The context for this is we have an application where the users are able to link their Google Ads accounts and then view various reports. But sometimes, people select accounts that cause the "The customer can't be used because it isn't enabled"   error to appear. We understand that this is happening because of faulty accounts, so we want to filter out such accounts hence eliminating the possibility of users selecting them. Does Google provide any method for us to achieve this goal??

Regards,

Adil

[Google Ads API Forum Advisor]

Hi Adil,

Thank you for raising this concern to the Google Ads API Forum. In Google Ads API's perspective you can use customer_client and include the customer_client.status and filter by your preferred enum value which has corresponding status. With the help of this suggestion you can determine in advance the account is cancelled and opt it out in the API request. I hope it helps.

Best regards,

Jinky Google Ads API Team

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[Muhammad Adil]

Hey there, 

Thank you for the reply. 

I was asking this question with respect to this Account Selection Screen (image attached).

Let's say I want to filter out the accounts here based on their statuses. Does Google provide a way to implement this filtering? How can I make sure that the user only sees the correct options here which will not lead to an error? 

Regards,

Adil

[Google Ads API Forum Advisor]

Hi Muhammad,

If you are referring to the screen that presents selectable Ads accounts after clicking sign in from https://ads.google.com/, this is not possible in the Ads API, and as far I'm aware, it is not a possible using the Google Ads UI. However, I recommend checking with product support to see if it can be done through the web interface.

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

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