New `Service is overloaded` error provides potential wrong code and no useful information

41 views
Skip to first unread message

Miquel Isern Roca

unread,
Jan 10, 2023, 4:57:54 AM1/10/23
to Google Ads API and AdWords API Forum
Hello,

since the start of this year, we are receiving a new error as a result of our Batch Job operations. The first recorded occurrence of this error on our side was on Jan 2, 2023, 8:14:43 AM UTC.

The error result of the BatchJob operations contains the following data:
status {
    code: 3
    message: "Request \'/DataAccessService.RequestTransactDat\' from role \'adwordsapi-worker\' throttled: Service is overloaded (too-many-retries-in-flight) go/tr-o."
}

I'm creating this post to ask if this error is correct and created as intended.
The error code provided `3` refers to an INVALID_ARGUMENT error according to googleapis grpc code. But the message indicates a problem with the service being overloaded with requests at the time which makes me think that a retry at a later time would be enough and that there's nothing incorrect with the request in the Batch Job operations.

This is causing us problems because an error for an invalid argument is supposed to provide details about the argument and the field's location and this error provides no details at all.

Could you provide me with some insight into this error?

Thanks.

Google Ads API Forum Advisor

unread,
Jan 10, 2023, 2:02:00 PM1/10/23
to adwor...@googlegroups.com
Hi,

Thank you for raising this concern to the Google Ads API Forum. 

In order to check this in our end, could you please provide the complete logs within the format of the  (request and response with request-id) that generated on your end?

For logging instructions for our Java.NETPHPPythonRuby and Perl Ads API Client Libraries. If you are using our REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.

You can provide it via the Reply privately to author option. If this option is not available, then send it instead on this email address googleadsapi-support@google.com.

Best regards,
Google Logo
Jinky
Google Ads API Team
 


ref:_00D1U1174p._5004Q2hbhhb:ref
Reply all
Reply to author
Forward
0 new messages