RE: Internal Error from Google Ads

[Google Ads API Forum Advisor Prod]

Hi Roman,

Thanks for posting your concern. 

I would like to inform you first that I am going to delete your initial post as it contains generated API logs. I will just paste here the context of your concern below:
"I am getting an Internal error from Google Ads when trying to work with keywords. Here is the response I am getting:

Request Id: p8JRVTE2lmc0aqiHPZ5kIQ

Could someone please help us determine what went wrong?"

Moving forward, the INTERNAL_ERROR occurs when something unexpected happened while processing the request or API isn't functioning correctly due to a bug. However, this is usually transient and the API request will work again when retrying it after 30 seconds or some times.

However, if the issue occurred frequently, could you provide the customer ID and updated API request and response logs with request ID generated on your end to investigate? You may provide it via Reply privately to author option.

Regards,

Ernie John Blanca Tacata Google Ads API Team

 

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