LSA Credited Leads not updating for September

[Noah Learner]

Is there a problem with the lead_credit_state field? I see credited as one of the values for dates through August, but I don't see that in September's data even though there are many leads that have the credited value inside the LSA UI.

Can you make me smarter / manage my expectations about when I should expect to see that state update from pending to credited?

In the help article, https://support.google.com/localservices/answer/15100654, it says around 30 days, but I'm wondering if there's a known bug / issue.

Many Thanks!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that concerns related to Google local service Ads are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. I would suggest you reach out to the Google Local Services API team as they are better equipped to assist you on this.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGcDj:ref" (ADR-00270572)

Thanks,
 

Google Ads API Team

[Noah Learner]

The question is relevant to the Google ads API as the API call we're making is using a Google Ads Endpoint.  The detailed lead reporting API endpoint has been deprecated and we now have to use a Google ads endpoint, https://developers.google.com/google-ads/api/docs/campaigns/local-service-campaigns#local_services_lead, to get the details.

-N

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Noah Learner Director of Innovation Sterling Sky, Inc.    (800) 615 6567 no...@sterlingsky.ca https://www.sterlingsky.ca/ United States & Canada

[Google Ads API Forum Advisor]

Hi,

We apologize for the confusion in the earlier email.

By 'lead_credit_state' field, are you referring to the 'local_services_lead.credit_details.credit_state' field? Also, to assist you further, could you provide us with the Google Ads API endpoint that you are making use of? Additionally, send us the complete API logs (request and response with request-id and request header) generated at your end while making this API call.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.