Search Query Performance Report request for 1/2 accounts just hangs

[san...@bidnamic.com]

Hi,

We have 1 or 2 adwords accounts where we request the search query performance report at which point the  adwords client seems to hang and not give a response.

We are using the python client and the report query looks like this for example:

SELECT Date, Device, ExternalCustomerId, AdGroupId, CampaignId, CampaignName, KeywordTextMatchingQuery, Query, Clicks, Cost, Impressions FROM SEARCH_QUERY_PERFORMANCE_REPORT DURING 20200904,20200904

We run the same code for many many other clients and they all work as expected, just these 1/2 accounts causing having issues. Any help appreciated.

Thanks

Sanj

[Google Ads API Forum Advisor Prod]

Hi Sanj,

Thank you for reaching out. Could you please describe what exactly had happened after you submitted the request? Your app froze or it returned empty results? Could you please share the complete request and response(if exists) logs along with the client customer id via the Reply privately to author option for us to further investigate?

Thanks and regards,
Xiaoming, Google Ads API Team

 

Xiaoming Google Ads API Team

ref:_00D1U1174p._5004Q28obYh:ref

[san...@bidnamic.com]

Hi

the reply to author is greyed out for me, please advise

[Google Ads API Forum Advisor Prod]

Hi Sanj,

Thank you for reaching out. Could you please send the requested information to our email alias googleadsa...@google.com instead for us to further investigate?

Thanks and regards,
Xiaoming, Google Ads API Team