timeout: listAccessibleCustomers

[Paulo Silva]

i try to access the method https://googleads.googleapis.com/v19/customers:listAccessibleCustomers

But i receive the timeout response

* Preparing request to https://googleads.googleapis.com/v19/customers:listAccessibleCustomers
* Current time is 2025-07-02T17:58:27.073Z
* Enable automatic URL encoding
* Using default HTTP version
* Enable timeout of 30000ms
* Enable SSL validation
* Enable cookie sending with jar of 49 cookies
* Found bundle for host: 0x11406892800 [can multiplex]
* Re-using existing connection #276 with host googleads.googleapis.com
* Connected to googleads.googleapis.com (2800:3f0:4001:80a::200a) port 443 (#276)
* h2h3 [:method: GET]
* h2h3 [:path: /v19/customers:listAccessibleCustomers]
* h2h3 [:scheme: https]
* h2h3 [:authority: googleads.googleapis.com]
* h2h3 [developer-token: removed for security reasons]
* h2h3 [authorization: Bearer removed for security reasons]
* h2h3 [accept: */*]
* Using Stream ID: 3 (easy handle 0x11400a21e00)
* TLSv1.2 (OUT), TLS header, Supplemental data (23):

> GET /v19/customers:listAccessibleCustomers HTTP/2
> Host: googleads.googleapis.com
> developer-token: litD5RA_CgW3FMlCnb7mTw
> authorization: Bearer ya29.a0AS3H6Ny_ulVuegQQ5rhfZ1A7QnzAElPIQ0LJvjukVRzwxIFhdUYg20JOJtFe_4wn5P4v7vB71gsq39UDcvKShpTodveuJ94C5-QoeJBRVJu6ZCfvuBiZnwIVQQcKrKYLEuDChO0-WZuf0fAXCq8fNHh43YYmU5wxpgKA4TItIuQaCgYKAbkSARMSFQHGX2MiogP3Dqd_0IlDj9m6OzqROQ0178
> accept: */*

* Operation timed out after 30005 milliseconds with 0 bytes received
* TLSv1.2 (OUT), TLS header, Supplemental data (23):
* Connection #276 to host googleads.googleapis.com left intact

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Allow me to check this issue with the rest of our team and one of our colleagues will reach out to you once we have an update on this issue. Meanwhile, your patience is highly appreciated.
 

Thanks,
 

Google Ads API Team

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[2025-07-02 20:52:24Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rh3VL:ref" (ADR-00316807)

[Google Ads API Forum Advisor]

Hi.

I would like to inform you that the issue has been resolved. Kindly try your API request again and let us know if you face any issues.

 

Thanks,
 

Google Ads API Team

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How was our support today?

               

[2025-07-03 09:19:21Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rh3VL:ref" (ADR-00316807)