Upload customer list

[Roman Bondarenko]

Hi team!

Could you, please, help me to understand why replace task has infinite Processing status?

As you can see Add task was added after and has Success status, while Replace task is still Processing... I can provide you with any logs if you need them. Just have this case for any Audience List, so you can easily reproduce this.

Thanks in advance!

[Roman Bondarenko]

As I noticed, this issue happens when setting OfflineUserDataJobOperation.remove_all to True

[Google Ads API Forum Advisor]

Hello Roman,

Thanks for reaching out to the Google Ads API support. For us to investigate, please provide the complete full logs of request and response logs with request ID and request header generated on your end of API communications of the report pull.

If you haven’t enabled the logging yet, it can be enabled by navigating to the Client libraries > Your client library (ex. Python) > Logging documentation, which you can access from this link.

Best regards,

Jakeia Sabrina Google Ads API Team

 

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