Google Ads API Error Grpc Runtime Error INTERNAL

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Ashir Khan

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Mar 22, 2022, 1:20:12 PM3/22/22

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Hi
i'm getting this error using google ads api when i download client assets.

io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.
Can you tell me why this is occurring? and how to resolve this issue
Thanks

Google Ads API Forum Advisor

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Mar 22, 2022, 11:26:03 PM3/22/22

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Hi Ashir,

Thank you for raising this concern to Google Ads API team.

I can see that you encountered the internal error. This error occurs when something unexpected happened while processing the request and the API isn't functioning correctly due to a bug. However, this is transient in nature and the API request will work again when retying it after 30 seconds or some time.

Yet, if the error is frequently occurring on your end, then could you provide the complete request and response logs with request ID and request header generated on your end to further investigate the issue? and please specify how frequent this error is occurring on your end for this report.

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Carmela
Google Ads API Team