Fwd: No response for Basic Access Application for Google Ads Api

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Voice of Vivek

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May 20, 2024, 6:12:53 PM5/20/24
to adwor...@googlegroups.com, ads...@forumsupport.google



  Hi,

I have applied for Google Ads API for my website. Many many months have passed. Still I have not received the access. Also I have not received any reply from your last mail since 22nd December 2023. Kindly look into the matter. I am using this same email id for the access. I have simply created a keyword research tool just like https://keywordintent.io or similar functionality website. Please guide me.  

Thanks,

Vivek Raval


On Fri, 22 Dec 2023 at 15:26, <ads-api-compl...@google.com> wrote:

Thank you for transferring this to us, Support, as it is within the Google Ads API Compliance team’s purview.


Hi,

We have expedited the review of the application for Manager Account ID 298-092-2091 in ticket 7-5739000035537.  Any further communications will be through that ticket.

Sincerely,
The Google Ads API Compliance team

Note: Please ensure your developer contact email remains up to date at all times. To reduce the likelihood of miscommunication, a role based or distribution list email address (e.g. in...@company.com or google-...@company.com) should be used as your developer contact email.

 

© 2023 Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043

On Fri, Dec 22, 2023 at 07:12 UTC vivekra...@gmail.com wrote:
  • Google Ads Manager Account (MCC) ID : 298-092-2091
  • Cases ID: Not Received by You 
  • Access type: Basic

On Tue, 12 Dec 2023 at 16:17, <ads-api-compl...@google.com> wrote:
Hi,

It would be helpful if you could provide us with the MCC ID and Case ID for your application in order for us to expedite the Ticket.

Sincerely,
The Google Ads API Compliance team

Note: Please ensure your developer contact email remains up to date at all times. To reduce the likelihood of miscommunication, a role based or distribution list email address (e.g. in...@company.com or google-...@company.com) should be used as your developer contact email.

 

© 2023 Google Inc.1600 Amphitheatre Parkway, Mountain View, CA 94043

On Mon, Dec 11, 2023 at 17:28 UTC googleadsa...@google.com wrote:
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you applied for Basic access, but you haven’t received any response.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
  • Google Ads Manager Account (MCC) ID
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the developer token access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
  • Access type: Basic
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02qXiZU:ref"

Thanks,
 
Google Logo Google Ads API Team


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