Cannot create LinkId for Other Provider

[Mike]

HI, 

I managed to create a test google ads account through API but now I am stuck on another step.

I created a campaign (under this test account) for capturing mobile app installs and I would like to select 'Other Provider' in App Analytics Provider.

Following the instructions from this: https://developers.google.com/app-conversion-tracking/api

'To create a link ID associated with your unique developer token, select Other provider from the app analytics provider dropdown. In the input box labeled Enter your provider's ID enter the external customer ID associated with the Google Ads manager account where you applied for your developer token. Enter the ID without dashes (ex. 1234567890 for an account ID shown as 123-456-7890 in the Google Ads UI).'

when inserting my test manager account (from which I have requested the developer token) id (without dashes) I get error message: 'The Provider ID you entered is not valid'

Can you please advice?

Regards,

[Mike Nikitas]

Hi sosa, 

this is what I did it. I followed these instructions as I wrote in my post. No luck.

Regards,

Mike

On Fri, Feb 7, 2020 at 11:54 AM Jesse Sosa <sosaj...@gmail.com> wrote:

Try following the instructions at  the link below
https://developers.google.com/app-conversion-tracking/api

-sosa

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[Google Ads API Forum Advisor Prod]

Hello,

Thank you for writing to us. We only provide assistance to the concerns related to Google Ads API Beta/ AdWords API on this forum. Since your concerns are related to Apps Conversion Tracking API, I would recommend reaching out to the product support team via this link as they are the best bet to assist you with your concerns. Let us know if you have any Google Ads API Beta/ AdWords API related concerns.

Regards,
Nikisha Patel, Google Ads API Team

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[Mike]

The link you provided is the home page of the Google Ads public faq. How to contact Apps Conversion Tracking API Product Team? Is there an email address or a forum dedicated to this particular API?

Also, my question related to the Apps Conversion Tracking API but the error I am receiving is from Google Ads UI.

 

Can you elaborate more on this as our development team has put serious effort on this integration and is waiting for too many days for Google response/solution. We must know if Google APIs are capable of doing the advertised integration or not.

[Google Ads API Forum Advisor Prod]

Hello Mike,

I understand your concerns. However, the concerns related to App Conversion and Remarketing API as well as Google Ads UI could be handled better by our product support team. You could reach out to them via help icon on the top right corner of your Google Ads account (once logged in). Let us know if you have any AdWords API/ Google Ads API related concerns.

Regards,
Nikisha Patel, Google Ads API Team

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[Admetricx company]

Hi
ِYour mentioned page (App Conversion and Remarketing API) don't provide any details about these issues. There aren't any way to communicate with them 

[Google Ads API Forum Advisor Prod]

Hello,

As the error is related to the UI, I would recommend first reaching out through the Google Ads product team as mentioned by Nikisha. They may be able to point you in the right direction with your error and potentially put you in contact with a support team associated with that API. 

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

ref:_00D1U1174p._5001UV08O1:ref

[Admetricx company]

The link she provided is the home page of the Google Ads public faq. How to contact Apps Conversion Tracking API Product Team? Is there an email address or a forum dedicated to this particular API 

Can you elaborate more on this as our development team has put serious effort on this integration and is waiting for too many days for Google response/solution. We must know if Google APIs are capable of doing the advertised integration or not.

[Ranjeet Ranjan]

Hey Google support team,

You are referring me to contact the product support team and your product support team referring me to contact firbase team. Its only throwing ball from one court to another.  Here you go the screenshot. 

I have opened a detailed case on https://groups.google.com/g/adwords-api/c/krZwrYwS85Y and the tea, asking to contact App Conversion Tracking and Remarketing API team but there is no way to contact them.

[Google Ads API Forum Advisor]

Hi,

Thank you for getting back to us.

I would suggest you reach out to the App Conversion Tracking and Remarketing API team through the Google Ads UI -> Help button -> Contact us and post your query to the team, as they are better equipped to assist you on this.
 

This message is in relation to case "ref:!00D1U01174p.!5001U0V08O1:ref"

Thanks,
 

Google Ads API Team

[Darshil Rathod]

Hey guys any luck with this issue? I'm facing the same issue and I have posted on the Google Ads forum but no luck there. Would really appreciate any help...

Link to the post: https://support.google.com/google-ads/thread/298757921?hl=en-IN&sjid=4432508949863784226-AP

[Google Ads API Forum Advisor]

Hi,

Note that the issues encountered in your Google Ads account and the concerns related to App Conversion Tracking and Remarketing API are out of scope for the Google Ads API support team. So, I would recommend you reach out to the Google Ads Product support team, as they are better equipped to assist you on this.

Our team can only help you with technical queries or concerns related to the Google Ads API.

 

This message is in relation to case "ref:!00D1U01174p.!5001U0V08O1:ref" (ADR-00027740)

Thanks,
 

Google Ads API Team