RE: api application has not been replied for a long time

[Google Ads API Forum Advisor]

Hello,

Thanks for reaching out to the Google Ads API Team.

Kindly note that our team specializes in Google Ads API related concerns and technical implementations only. To ensure you get proper assistance, we are reaching out to the Google Ads API Compliance team on your behalf and requesting input. 

Can you please provide them with your cases2 ID generated when you submitted your request to the Compliance team which has a format of #-############# so they can assist you further?

@Compliance Team, please find the pertinent details below and confirm if you are able to assist. The user would like to know where the problem is.

Summary:

The user, has applied for standard access and have yet to receive any information about it for 8 days, 

Google Ads manager account (MCC) ID: 554-187-9011
Case ID: (requesting for information) 

This message is in relation to case "ref:_00D1U1174p._5004Q2m9VsV:ref"

Thanks,
 

Google Ads API Team

[0414 appisgreat]

Dear,

We can't find where the CaseID is.

if you know, please let me know where I can check the CaseID, thank you.

Google Ads API Forum Advisor <ads...@forumsupport.google> 于2023年6月8日周四 20:16写道：

[Google Ads API Forum Advisor]

Hi,

Thank you for responding back.

The case ID that we are referring to is the ticket number generated which has a format of #-############# when you submitted your application. However, upon checking, it appears that this Manager Account ID (554-187-9011) has a standard access already. With this, could you please confirm if you are seeing the same on your end? Also, kindly note that concerns related to API access applications are out of our API support team’s scope. If you have questions that are specific to the Google Ads API (https://developers.google.com/google-ads/api/docs/start) technical implementations, feel free to send those over to our team, and we would be happy to assist you further.