API returns me 0 results for keyword 'sport' (with Italian parameters)

[Biagio Grimaldi]

Hi all,

I'm trying to use the AdWordsAPI for getting keyword idea search volume (using TargetingIdeaService).

I can successfully get results for most keaywords but if I submit query for keyword 'sport' (or 'domino' or 'hello kitty') I have 0 results.

Code example (in Ruby language):

API_VERSION = :v201509

PAGE_SIZE = 500

keyword_text = 'sport'

adwords = AdwordsApi::Api.new

targeting_idea_srv = adwords.service(:TargetingIdeaService, API_VERSION)

selector = {

    :idea_type => 'KEYWORD',

    :request_type => 'STATS',

    :requested_attribute_types =>

        ['KEYWORD_TEXT', 'SEARCH_VOLUME', 'TARGETED_MONTHLY_SEARCHES'],

    :locale_code => 'it_IT',

    :currency_code => 'EUR',

    :search_parameters => [

      {

        :xsi_type => 'RelatedToQuerySearchParameter',

        :queries => [keyword_text]

      },

      {

        :xsi_type => 'LanguageSearchParameter',

        :languages => [{:id => 1004}] # Italian

      },

      {

        :xsi_type => 'NetworkSearchParameter',

        :network_setting => {:target_google_search => true, :target_search_network => false, :target_content_network => false, :target_partner_search_network => false}

      },

      {

        :xsi_type => 'LocationSearchParameter',

        :locations => [{:id => 2380}] # Italy

      }

 

    ],

    :paging => {

      :start_index => 0,

      :number_results => 1000

    }

}

  

# Define initial values.

offset = 0

results = []

  

begin

  # Perform request.

  page = targeting_idea_srv.get(selector)

  results += page[:entries] if page and page[:entries]

  # Prepare next page request.

  offset += PAGE_SIZE

  selector[:paging][:start_index] = offset

end while offset < page[:total_num_entries]

if results.any?

  data = results[0][:data]

  res = data['SEARCH_VOLUME'][:value]

else

  res = -1 # No results

end

However if I try to perform the same search using the web interface from mine Adword account panel I have as result 201.000 searches (avg. montly searches).

What could cause this difference in results?

Many thanks,

Biagio

[Yin Niu]

Hi Biagio, 

Could you please send the SOAP log for the requests that you got 0 results? Please also include your ClientCustomerID. Please click Reply privately to author in the forum when responding.

Thanks,

Yin, AdWords API Team. 

[Sergio Montagna]

Hi,

I have the same problem.. 

Thanks in advance for reply 

[Biagio Grimaldi]

Hi Yin,

I sent you a private reply on 20/01 with SOAP log and ClientCustomerID as you need but I don't receive your reply until today.

Can you help me please?

My request SOAP log for keyword 'sport' (that doesn't work):

<?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:wsdl="https://adwords.google.com/api/adwords/o/v201509" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201509"><env:Header><wsdl:RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509"><userAgent>demo-tool (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, HTTPI/2.4.1, httpclient)</userAgent><developerToken>XXXXXXXXXXXX</developerToken><clientCustomerId>976-259-0087</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get xmlns="https://adwords.google.com/api/adwords/o/v201509"><selector><searchParameters xsi:type="RelatedToQuerySearchParameter"><queries>sport</queries></searchParameters><searchParameters xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope>

SOAP response for keyword 'sport':

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><ns2:requestId>00052a26de24b6280a561f8f6806bbe8</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>207</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><rval><totalNumEntries>0</totalNumEntries></rval></getResponse></soap:Body></soap:Envelope>

My request SOAP log for keyword 'sportivo' (that works fine):

<?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:wsdl="https://adwords.google.com/api/adwords/o/v201509" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201509"><env:Header><wsdl:RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509"><userAgent>demo-tool (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, HTTPI/2.4.1, httpclient)</userAgent><developerToken>XXXXXXXX</developerToken><clientCustomerId>976-259-0087</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get xmlns="https://adwords.google.com/api/adwords/o/v201509"><selector><searchParameters xsi:type="RelatedToQuerySearchParameter"><queries>sportivo</queries></searchParameters><searchParameters xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope>

SOAP response for keyword 'sportivo':

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><ns2:requestId>00052a26e6af99e80a56424bd005ee0d</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>92</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><rval><totalNumEntries>1</totalNumEntries><entries><data><key>KEYWORD_TEXT</key><value xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="StringAttribute"><Attribute.Type>StringAttribute</Attribute.Type><value>sportivo</value></value></data><data><key>TARGETED_MONTHLY_SEARCHES</key><value xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="MonthlySearchVolumeAttribute"><Attribute.Type>MonthlySearchVolumeAttribute</Attribute.Type><value><year>2015</year><month>12</month><count>480</count></value><value><year>2015</year><month>11</month><count>590</count></value><value><year>2015</year><month>10</month><count>590</count></value><value><year>2015</year><month>9</month><count>590</count></value><value><year>2015</year><month>8</month><count>390</count></value><value><year>2015</year><month>7</month><count>390</count></value><value><year>2015</year><month>6</month><count>590</count></value><value><year>2015</year><month>5</month><count>590</count></value><value><year>2015</year><month>4</month><count>480</count></value><value><year>2015</year><month>3</month><count>480</count></value><value><year>2015</year><month>2</month><count>480</count></value><value><year>2015</year><month>1</month><count>480</count></value></value></data><data><key>SEARCH_VOLUME</key><value xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="LongAttribute"><Attribute.Type>LongAttribute</Attribute.Type><value>480</value></value></data></entries></rval></getResponse></soap:Body></soap:Envelope>

Many thanks,

Biagio

Il giorno martedì 19 gennaio 2016 18:49:43 UTC+1, Yin Niu ha scritto:

[Prabhat Jha]

love raj music

[Anash P. Oommen (AdWords API Team)]

Hi Biagio,

Apologies for the delay. I tried this search in AdWords frontend and got back the same result (0 for sports, 480 for sportivo), so I don't think this an API issue per se. Also, it seems an appropriate result for me, since "sport" is an English word, and hence you wouldn't get any results back if you were to search for traffic estimates with Location = Italy and Language = Italian.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

[Biagio Grimaldi]

Hi Anash,

thank you for reply.

I don't think so. I have the same problem with italian words like "lanterna" or "salsa" too.

SOAP request for keyword "lanterna":

<?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:wsdl="https://adwords.google.com/api/adwords/o/v201509" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201509"><env:Header><wsdl:RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509"><userAgent>demo-tool (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, HTTPI/2.4.1, httpclient)</userAgent><developerToken>XXXXXXXXXXXX</developerToken><clientCustomerId>976-259-0087</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get xmlns="https://adwords.google.com/api/adwords/o/v201509"><selector><searchParameters xsi:type="RelatedToQuerySearchParameter"><queries>lanterna</queries></searchParameters><searchParameters xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope>

SOAP response for keyword "lanterna":

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><ns2:requestId>00052ab7b99391580a561f11b5003d16</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>319</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><rval><totalNumEntries>0</totalNumEntries></rval></getResponse></soap:Body></soap:Envelope>

Have you any suggestion?

Many thanks,

Biagio

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[Anash P. Oommen (AdWords API Team)]

Hi Biagio,

As far as I could find, the behaviour is consistent for the API and UI, so it's more a question of possibly missing traffic data. This is better handled on the product forum, since the API simply exposes the data that the UI does. Could you kindly repost on the product forum? https://www.en.advertisercommunity.com/

Cheers,

Anash P. Oommen,
AdWords API Advisor.

On Monday, February 1, 2016 at 11:24:52 AM UTC-5, Biagio Grimaldi wrote:

Hi Anash,

thank you for reply.

I don't think so. I have the same problem with italian words like "lanterna" or "salsa" too.

SOAP request for keyword "lanterna":

<?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:wsdl="https://adwords.google.com/api/adwords/o/v201509" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns0="https://adwords.google.com/api/adwords/cm/v201509"><env:Header><wsdl:RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509"><userAgent>demo-tool (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, HTTPI/2.4.1, httpclient)</userAgent><developerToken>XXXXXXXXXXXX</developerToken><clientCustomerId>976-259-0087</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get xmlns="https://adwords.google.com/api/adwords/o/v201509"><selector><searchParameters xsi:type="RelatedToQuerySearchParameter"><queries>lanterna</queries></searchParameters><searchParameters xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope>

SOAP response for keyword "lanterna":

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><ns2:requestId>00052ab7b99391580a561f11b5003d16</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>319</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/o/v201509"><rval><totalNumEntries>0</totalNumEntries></rval></getResponse></soap:Body></soap:Envelope>

Have you any suggestion?

Many thanks,

Biagio

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[Biagio Grimaldi]

Hi Anash,

I posted my request on https://www.en.advertisercommunity.com/ but they answer me that i have to post here my issue.

https://www.en.advertisercommunity.com/t5/Advanced-Features/API-returns-me-0-results-for-keyword-sport-with-Italian/m-p/510044

The problem is that we get different results between API and web dashboard: on 1000 requests we have 10% that return 0 entries as result but via dasboard we have 100% hit. How it is possiblie??

Thank you!

Biagio

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