My access token still not approved.. this is unfair

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sam

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Dec 29, 2023, 1:02:47 PM12/29/23
to Google Ads API and AdWords API Forum
Hi Google ads team, i have been working on an app, it is an ads agency website where we can manage ads for businesses, we create campaign for them, manage the performance, and also tracking of reports, and we are at a crucial stage of development, and we need the access token approved as soon as possible, this is the third time in this month we are applying, and we dont always get a response, please help, so we can go on with development.

Google Ads API Forum Advisor

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Dec 29, 2023, 1:15:52 PM12/29/23
to nexi...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
  • Google Ads Manager Account (MCC) ID.
  • The type of access which you have requested for?
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
  • Access type: requested
Do reach out to the Google Ads API support team, for any queries related to the API.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02r4Q7H:ref"

Thanks,
 
Google Logo Google Ads API Team


sam

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Dec 29, 2023, 1:39:17 PM12/29/23
to Google Ads API and AdWords API Forum
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated). please where do i find this

Google Ads API Forum Advisor

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Dec 29, 2023, 2:05:44 PM12/29/23
to nexi...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you getting back to us.

​After reviewing your concern, I see that you have already raised this concern on another thread with the subject "My access token", and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue.

sam

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Dec 29, 2023, 2:14:22 PM12/29/23
to Google Ads API and AdWords API Forum
i didn t see the thread please this is my the manager id , 993-924-1552

sam

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Dec 29, 2023, 2:16:04 PM12/29/23
to Google Ads API and AdWords API Forum
  • Google Ads Manager Account (MCC) ID: 993-924-1552
  • Cases ID: i don't have

sam

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Jan 1, 2024, 8:01:30 PM1/1/24
to Google Ads API and AdWords API Forum
please is there any update for me concerning the token

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Google Ads API Forum Advisor

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Jan 2, 2024, 2:44:54 AM1/2/24
to nexi...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you getting back to us.

​As stated in the earlier email, I see that you have already raised this concern on another new thread with the subject "till now no talks on access token" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that thread and continue the discussion on the same for further updates on the issue. Also, note that we have forwarded the access request to the Google Ads API Compliance team and the team will get back to you once they have an update. Meanwhile, your patience is highly appreciated. 
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