TOO_RECENT_CONVERSION_TYPE error when trying to add offline conversion

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Yosi Kalmanson

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Apr 19, 2017, 7:11:30 AM4/19/17
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Hello,

I'm receiving TOO_RECENT_CONVERSION_TYPE error when trying to add offline conversion. The click id I'm using is for click generated on "2017-04-11" (8 days ago) and the conversion time I'm passing is "20170416 140925 GMT". 


Any idea?

Thanks,
Yosi

Yosi Kalmanson

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Apr 19, 2017, 8:39:56 AM4/19/17
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It took few hours but then it started to work. I guess it has to do with minimal time since the conversion itself is created in Adwords. 

Sreelakshmi Sasidharan (AdWords API Team)

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Apr 19, 2017, 11:37:18 AM4/19/17
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Hi Yosi, 

Glad that it worked for you. If you were trying to upload the conversions after about 6 hours of creating the UploadConversion, it should not have returned the error. Please check these tips while uploading offline conversions. If you see this issue happen again, could you capture the SOAP logs and share it with us? 

Thanks,
Sreelakshmi, AdWords API Team

Yosi Kalmanson

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Apr 19, 2017, 1:06:50 PM4/19/17
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Hi Sreelakshmi,

Will do that. In the meanwhile it has been 5 hours since the request was successful, still the conversion page on Adwords web shows 0 conversions. Is that OK?'

Thanks

Sreelakshmi Sasidharan (AdWords API Team)

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Apr 19, 2017, 1:44:17 PM4/19/17
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Hi Yosi,

Could you make sure that you are looking against the date on which the impressions occurred? If you still can't find it on the AdWords UI, please Reply privately to author and let me know your AdWords customer id. Also, please share the SOAP logs so I have the details of the uploaded conversions.

Sreelakshmi Sasidharan (AdWords API Team)

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Apr 24, 2017, 1:32:59 PM4/24/17
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Hi Yosi, 

Could you check if the conversion type you're uploading to was enabled at the time of the click? The error CLICK_MISSING_CONVERSION_LABEL usually means that conversion types were not enabled at the time of the click. Please check the validation rules and tips to keep in mind while uploading conversions. 

If the conversion type was enabled when the click occurred, could you share the detailed logs for me to investigate? As a reminder, you could use Reply privately to author while sharing the SOAP logs. 
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