InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when creating adgroups

[Biniam Asnake]

Hello, we are getting this exception. 

Please help.

AxisFault

 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server

 faultSubcode:

 faultString: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro

 faultActor:

 faultNode:

 faultDetail:

{https://adwords.google.com/api/adwords/cm/v201607}ApiExceptionFault:<message>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro</message><ApplicationException.Type>ApiException</ApplicationException.Type><errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="InternalApiError"><fieldPath/><trigger/><errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString><ApiError.Type>InternalApiError</ApiError.Type><reason>UNEXPECTED_INTERNAL_API_ERROR</reason></errors>

InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro

at java.lang.Class.newInstance(Class.java:438)

at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)

at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)

at com.google.api.ads.adwords.axis.v201607.cm.ApiException.getDeserializer(ApiException.java:142)

at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)

at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)

at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)

at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)

at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)

at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)

at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:379)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2786)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)

at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:117)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)

at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)

at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:649)

at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:333)

at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)

at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)

at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)

at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)

at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)

at org.apache.axis.client.Call.invokeEngine(Call.java:2784)

at org.apache.axis.client.Call.invoke(Call.java:2767)

at org.apache.axis.client.Call.invoke(Call.java:2443)

at org.apache.axis.client.Call.invoke(Call.java:2366)

at org.apache.axis.client.Call.invoke(Call.java:1812)

at com.google.api.ads.adwords.axis.v201607.cm.AdGroupCriterionServiceSoapBindingStub.get(AdGroupCriterionServiceSoapBindingStub.java:1716)

at com.google.api.ads.common.lib.soap.SoapClientHandler.invoke(SoapClientHandler.java:109)

at com.google.api.ads.common.lib.soap.axis.AxisHandler.invokeSoapCall(AxisHandler.java:248)

at com.google.api.ads.common.lib.soap.SoapServiceClient.callSoapClient(SoapServiceClient.java:62)

at com.google.api.ads.common.lib.soap.SoapServiceClient.invoke(SoapServiceClient.java:92)

at com.bonial.megan.google.adwords.helper.AccountManagement.getCountOfKeywordsInAccount(AccountManagement.groovy:44)

at com.bonial.megan.services.googleSync.GoogleSyncJobService$_getKeywordsCountAndUpdateAccounts_closure2.doCall(GoogleSyncJobService.groovy:91)

at com.bonial.megan.services.googleSync.GoogleSyncJobService.getKeywordsCountAndUpdateAccounts(GoogleSyncJobService.groovy:86)

at com.bonial.megan.execution.actors.googleSync.reader.GoogleSyncDataReaderActor.onReceiveBody(GoogleSyncDataReaderActor.groovy:49)

at com.bonial.megan.execution.actors.AbstractActor.onReceive(AbstractActor.groovy:40)

at akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:167)

at akka.actor.Actor$class.aroundReceive(Actor.scala:465)

at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:97)

at akka.actor.ActorCell.receiveMessage(ActorCell.scala:516)

at akka.actor.ActorCell.invoke_aroundBody0(ActorCell.scala:487)

at akka.actor.ActorCell$AjcClosure1.run(ActorCell.scala:1)

at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149)

at akka.kamon.instrumentation.ActorCellInstrumentation$$anonfun$aroundBehaviourInvoke$1.apply(ActorCellInstrumentation.scala:62)

at kamon.trace.Tracer$.withContext(TracerModule.scala:57)

at akka.kamon.instrumentation.ActorCellInstrumentation.aroundBehaviourInvoke(ActorCellInstrumentation.scala:61)

at akka.actor.ActorCell.invoke(ActorCell.scala:483)

at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:254)

at akka.dispatch.Mailbox.run(Mailbox.scala:221)

at akka.dispatch.Mailbox.exec(Mailbox.scala:231)

at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)

at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)

at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)

at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)

[Shwetha Vastrad (AdWords API Team)]

Hi Biniam,

Internal API errors are usually temporary. Could you retry the request again and let me know if the error occurs more frequently? Could you provide the SOAP XML request and response logs as well? Please use Reply privately to author when sending the logs.

Thanks,

Shwetha, AdWords API Team.