No Answer from team, Google Ads API, Basic Access

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Rakhymzhan Seiitkhan

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Sep 20, 2023, 11:10:51 PM9/20/23
to Google Ads API and AdWords API Forum
I can't get my Basic Access Developer Token. I have applied more than two weeks ago, filled and sent Basic Access application. 

After not getting responses , I have submitted to the form three times, but also didn't get response.

MCC CID:
595-828-6009

Google Ads API
Case ID 4-0894000034738
Case ID 3-9826000035176
Case ID 1-3588000034936

I have checked my contact mail (rakhymzhan...@gmail.com is contact mail), spam too.

Please could you let me know, what is going on with my application?

Thank you,

Best regards

Google Ads API Forum Advisor

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Sep 21, 2023, 8:02:11 AM9/21/23
to rakhymzhan...@gmail.com, adwor...@googlegroups.com, ads-api-compl...@google.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you've applied for Google API Basic Access and haven't received a response.  Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for basic access three times with the below details.
  • Google Ads Manager Account (MCC) ID:  595-828-6009
  • Cases ID: 4-0894000034738, 3-9826000035176, 1-3588000034936
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:_00D1U1174p._5004Q2p017p:ref"

Thanks,
 
Google Logo Google Ads API Team


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