Conversion API trouble - no data in UI

[Innokenty Tretyakov]

Hi. I have a problem I can not comprehend.

We have a flow that sends latest conversions to Conversion API. Flow gets 200 - Success on every event it sends. Yet there are no data in Google Ads UI. Also - if I try to send the same events again - API responds with an error, informing that those events are already in database and therefore can not be accepted again.
If those conversions are accounted for, then why do I not see any numbers in UI?

Thank you for any help in this matter!

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

With regard to your concern for the data in the UI, for us to further check it in our end, can you provide us the un-cropped screenshot of the UI that returns no data, and complete request and response logs with the request-id so we can take a closer look at the issue? You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Reference link:

• request - https://developers.google.com/google-ads/api/docs/concepts/field-service#request
• response - https://developers.google.com/google-ads/api/docs/concepts/field-service#response
• request ID - https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id

Regards,

Google Ads API Team

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