Adwords negative cross device conversions

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Thu Nguyen

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Sep 19, 2016, 12:11:31 AM9/19/16
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We have an adwords account (2800990872), with negative cross device conversions (Conversions is higher than AllConversions). This is happening for both the Geo Performance and Search Query Performance reports. 

date of query 8/31/2016

DeviceDateCountryCriteriaIdRegionCriteriaIdCityCriteriaIdClicksConversionValueViewThroughConversionsConversionsCrossDeviceConversionsAllConversionsInteractionsVideoViews
Mobile devices with full browsers
23562046210077880-50

Peter Oliquino

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Sep 19, 2016, 1:32:28 AM9/19/16
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Hi,

Could you provide your complete report definition for both your Geo Performance and Search Query Performance Reports? This will allow me to look into your issue better. You may reply using Reply privately to author.

Best regards,
Peter
AdWords API Team

Anash P. Oommen (AdWords API Team)

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Jun 13, 2018, 8:47:15 PM6/13/18
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Folks,

Making a post for the benefit of future readers. We had an issue at an our end that occasionally caused conversions to show up as negative numbers. This should be fixed out our end now. If you continue seeing issues. open a new thread since this thread is dated.

Cheers
Anash P. Oommen,
AdWords API Advisor.
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