Account Information: Google Ads API Beta

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Ananth Sakthivel

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Feb 26, 2019, 9:18:52 AM2/26/19
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Hi Team,

How to get the Account Information about Customer Client using "Google Ads API Beta". Previously it was working when I passed "Client Customer Client" into "GetCustomer". but Now it is not working and giving an error like "Permission Denied: The Caller Does not have access "
Even I have added "LogincustomerId" in my web config as Header

googleadsapi...@google.com

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Feb 26, 2019, 3:44:16 PM2/26/19
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Hello Ananth,

Since our team is already looking into this concern in a private thread, let us continue the discussion on that thread. I have forwarded your concern to our team for further investigation, they will contact you soon. I shall post a summary of the resolution here for the benefit of all users of the forum later. 

Regards,
Sai Teja, Google Ads API Team

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Helijean Harpon

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Mar 4, 2019, 5:55:02 AM3/4/19
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hello, did you find a solution ? I am experiencing the same concern.

googleadsapi...@google.com

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Mar 4, 2019, 3:59:21 PM3/4/19
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Hello Helijean,

You could add <add key="LoginCustomerId" value="INSERT_LOGIN_CUSTOMER_ID_HERE" /> to your app.config file if you are using .Net client library In general adding the LoginCustomerId(the manager user authenticating the API call) in your header will solve the issue. You could refer this blog post for more information. If the problem still persists please share the clientCustomerId and login-customer-id and the email address of the user authenticating the call. You could use reply privately to the author option while sharing the details requested.


Regards,
Sai Teja, Google Ads API Team

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If not -- reply to this email and tell us what else we can do to help.

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Also find us on our blog and discussion group:
http://googleadsdeveloper.blogspot.com/search/label/adwords_api
https://developers.google.com/adwords/api/community/

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