Connection timed out error: 443 - been running without issue before

[Kim Walker]

We've been using the Google Ad API for a few years and today we've been getting the below issue and cannot coonect to the API .  

Is there an API status page that I should check?  Anyone else having issues?

Failed to connect to oauth2.googleapis.com port 443: Connection timed out 

[Google Ads API Forum Advisor Prod]

Hi Kim,

Thank you for writing to us. We don't have any outage as of now. If the issue persists, could you please share the complete request and response logs along with the client customer id for me to investigate further? Please use Reply privately to author option while sharing the details.

Regards,
Nikisha Patel, Google Ads API Team

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[Ronak Shah]

Yes we are also facing the same issues and we keep keep getting this error randomly every few minutes/hours while making api call.

In CurlFactory.php line 185:

 cURL error 7: Failed to connect to oauth2.googleapis.com port 443: Connecti  
 on timed out (see http://curl.haxx.se/libcurl/c/libcurl-errors.html) 

[Google Ads API Forum Advisor Prod]

Hi Ronak,

Thank you for writing to us regarding your concern. If you are encountering timeouts when generating reports, it could mean that you maybe downloading a huge amount of data all at once. To avoid these timeouts, could you please try to break down your reports by adding filters or by narrowing down the date range as specified in the shared guide? If the data you are downloading isn't really that huge and you are still encountering this error, could you please provide the complete report definition or request and response logs along with the client customer id for me to investigate this further? Please use Reply privately to author option while sharing the details.

Regards,
Nikisha Patel, Google Ads API Team

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