UNEXPECTED_INTERNAL_API_ERROR

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Get Work

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Jun 28, 2018, 12:30:04 PM6/28/18
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Hi there,

We're experiencing the following API error, just wondered if this was a temporary error, or when it would be fixed.

InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.

Thanks

Kevin

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Jun 28, 2018, 2:39:28 PM6/28/18
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I saw the same issue, as well as a couple '(500) Internal Server Error's an hour or two ago.
Would be great to get an update.

Thanks,
Kevin

Caihua Du

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Jun 28, 2018, 2:39:51 PM6/28/18
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We encountered the same issue from our side. Any known issue from AdWords side? Thank you!


On Thursday, June 28, 2018 at 9:30:04 AM UTC-7, Get Work wrote:

Teja Makani

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Jun 28, 2018, 5:27:50 PM6/28/18
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Hello,

There was an issue this morning. Our servers faced severe latency issues resulting InternalApiError.UNEXPECTED_INTERNAL_API_ERROR to some users. The issue should be resolved by now. If you are still facing the issues, please share the SOAP logs of the failed request. That would help us with the investigation. You could reply privately to author while sharing the SOAP logs. Please let me know if you have any further questions. 

Regards,
Sai Teja, AdWords API Team.

Stella

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Sep 28, 2018, 4:12:20 PM9/28/18
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hi Teja, 
I ran this before call my service fn, I did not see more log pop up, this is right?
import logging
logging.basicConfig(level=logging.INFO)
logging.getLogger('suds.transport').setLevel(logging.DEBUG)
trial_result = trial_service.mutate([trial_operation_set])
Thanks ,Stella

Teja Makani

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Oct 1, 2018, 1:43:17 PM10/1/18
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Hello Stella,

Looks like you are following up with Sreelakshmi on another thread, to avoid confusion please followup on that thread only.


Regards,
Sai Teja, AdWords API Team.

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