UNEXPECTED_INTERNAL_API_ERROR

[Get Work]

Hi there,

We're experiencing the following API error, just wondered if this was a temporary error, or when it would be fixed.

InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.

Thanks

[Kevin]

I saw the same issue, as well as a couple '(500) Internal Server Error's an hour or two ago.

Would be great to get an update.

Thanks,

Kevin

[Caihua Du]

We encountered the same issue from our side. Any known issue from AdWords side? Thank you!

On Thursday, June 28, 2018 at 9:30:04 AM UTC-7, Get Work wrote:

[Teja Makani]

Hello,

There was an issue this morning. Our servers faced severe latency issues resulting InternalApiError.UNEXPECTED_INTERNAL_API_ERROR to some users. The issue should be resolved by now. If you are still facing the issues, please share the SOAP logs of the failed request. That would help us with the investigation. You could reply privately to author while sharing the SOAP logs. Please let me know if you have any further questions. 

Regards,
Sai Teja, AdWords API Team.

[Stella]

hi Teja, 

I’d like to add some SOAP logs.  Following this instruction: https://github.com/googleads/googleads-python-lib/tree/b80b8b3741a55f1d00c5974bc58f92540663c6f6#user-content-how-do-i-log-soap-interactions

I ran this before call my service fn, I did not see more log pop up, this is right?

import logging
logging.basicConfig(level=logging.INFO)
logging.getLogger('suds.transport').setLevel(logging.DEBUG)

trial_result = trial_service.mutate([trial_operation_set])

Thanks ,Stella

[Teja Makani]

Hello Stella,

Looks like you are following up with Sreelakshmi on another thread, to avoid confusion please followup on that thread only.

Regards,
Sai Teja, AdWords API Team.